How can we help?
Email hello@tagwellhome.com or use the form below. Tell us what phone you use and what happened, and we'll get back to you within two working days.
Common questions
How do I sign in and sync between phones?
On the Homes tab, tap Sign in and enter your email. We email you a code (use the newest email if you asked more than once). Start a household, then share its invite code with the people you live with.
How do kids log in?
On the Team tab, add your child, then tap Set up devices. Choose a shared tablet (each child picks their name and enters their code) or pair your child's own phone with a code from yours.
How do I add a filter size or soap brand?
Open the task and tap Add details under Parts and products, or What we buy for supplies. In the phone app you can scan the barcode on the box (Plus).
How do I get reminders?
Open Homes, then Reminders, and turn them on. Your phone will ask permission to send notifications.
How do I put chores on my phone's calendar?
Open the Calendar tab and tap Export to calendar (Plus in the phone app).
How do I back up my homes?
Homes, then Backup. Save the file somewhere safe; you can restore it on any phone or browser.
How do I cancel Tagwell Plus?
Plus is billed by Apple or Google. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, profile, Payments and subscriptions.
How do I delete everything?
Use Reset on the Homes tab, or uninstall the app. To delete a synced account, see Delete your account.
Send us a message
Testing the Android preview? Get the latest build from the tester download page.
See also the privacy policy, terms of use and account deletion.